This section applies to our Apps based on the Atlassian Connect framework
Microsoft Power BI
Lottie, Lottiefiles for Jira and Confluence
Context for Confluence
Icons for Confluence
Replio for Jira
We never store any Confluence data on our servers. All settings are stored inside Confluence using the page metadata API.
Embedders, Icons for Confluence
Our embedders and the app Icons for Confluence process all data on the client-side (in an end user's internet browser).
When you interact with the apps named Replio and Context, your requests (and some Jira / Confluence data) may temporarily pass through our servers. All data passes through security protocols that guarantee secrecy and data encryption (HTTPS/TLS 1.2+). Under no circumstances do we store these data.
Audit and usage logs
When you use our apps, we may collect anonymous usage data and analytics information for auditing, security purposes, improving our product, bug resolution and customer support assistance.
Availability and system resilience
All our configuration data are subject to regular backups. We back up at least once a day. Our backups are securely stored and protected from unauthorised access.
We use separate environments for development and production operations. The environments use separate data and configurations. Access to production environments is tightly controlled. Deployment of the apps in the production environment is managed through automated systems (CI/CD).
We process app requests in Europe. Any information available via Atlassian REST API might be temporarily processed to render certain functions of the apps.
Our apps can be hosted on:
Azure Cloud (North Europe region)
Hetzner Cloud (Germany region)
We use Cloudflare's CDN network to serve, protect and optimize worldwide traffic. All data exchanged between the end-user and our apps traverses Cloudflare's global network before being processed by our servers.
Replio advanced features
Our Replio app uses some advanced features hosted by Google Cloud (Global region)
Atlassian is responsible for protecting your data in the Atlassian Confluence Cloud. For information on how Atlassian protects your data, see the Atlassian Trust page. For technical details about Atlassian Connect, refer to Atlassian's Connect FAQ.
Users can only access the apps using time-limited JSON web tokens generated by Atlassian specifically for the app.
Atlassian Forge Apps
This section applies to our Apps based on the Atlassian Forge framework
Hubspot Connector for Jira
Hubspot Connector for Confluence
Microsoft Power Apps for Jira
Microsoft Power Apps for Confluence
Forge Apps are hosted and processed in the Atlassian Cloud environment. We never store any Confluence or Hubspot data.