2023-07-06 | SERVICE NOTICE: Login issue in monday.com
--- 17:06 UPDATE: Our monitoring shows that the login system is working again. We will update this alert if the situation changes further. ---
A recent update in monday.com resulted in an issue that prevents users from signin in to their accounts in some of our apps, specifically:
Microsoft Power BI Embedder
Microsoft Visio Embedder
Microsoft Stream Embedder
We are working with monday.com to resolve this as quickly as possible.
Meanwhile, you can use a workaround to log in to your Microsoft account:
Open a new tab and visit https://login.microsoftonline.com/login.srf
If you're asked to pick an account, select "Use another account"
Log into your Microsoft account
You will be logged into your Microsoft account in your current browser session, including our apps.
You may have to wait a few minutes and/or do a hard refresh of the tab where monday.com is open (CTRL + F5).
Please note that this applies only to monday.com browser client and there's no viable solution for monday.com desktop apps.
We apologize for the inconvenience this may have caused and appreciate your patience during this process.
Should you require immediate assistance, please don't hesitate to reach out to our support team.
Thank you for your understanding and cooperation.
Stuck with “pending approval”? Read here!
Issues while embedding restricted Google files in monday.com’s desktop client? Read here!
Need to sign out from your embedded app’s account?
Paste this in the URL space:
Microsoft Power BI 👉
https://app.powerbi.com/Signout
Are you using the Mac monday.com app?
If you experience issues such as unwanted logouts, please consider switching to the browser client, as authentication processes are restricted by the operating system.
Need help? 👉 Contact us!
How to retrieve the URL link
Access the Trello board
Change the visibility to Public (see screenshot below)
Copy the board URL from your browser
The URL of the video is the web address of the Microsoft Stream video in your browser.
You can get the URL of your Microsoft Visio graph by clicking on the Option button and then “Embed”.
A popup window will show up. You need to copy the “Embed URL”.
The graph must be publicly accessible to be embedded correctly.
Play your Power App and copy the URL from your browser’s address bar.
Make sure that the URL looks like the one in the example. https://apps.powerapps.com/play/...
Make sure that the app you’re embedding is accessible to your audience.
How to embed in monday.com
In a board, click on the Add view button and then on Apps.
Find the app you want to embed and click on Open in board.
The embedder will show up, displaying instructions on how to retrieve the URL of your document.
In the Settings panel, paste the URL link of your document in the corresponding text box.
Done!
In a board view, click on an Item. The item panel will expand, click on the Add view button.
Find the app you want to embed and click on Add to item.
The embedder will be added to the item panel, displaying instructions on how to retrieve the URL of your document.
Now click on Settings, then Create New Column.
Add a Link column to the board.
Close the item panel and click the corresponding cell under the new Link column.
Now paste the URL link of your document in the dedicated text box. You can also customize the displayed text.
Click on your item to open the item panel to see the embedded document.
Done!
In a dashboard, click on Add widget, then on Apps.
Find the app you want to embed and click on Add widget.
The embedder widget will be added to your dashboard, displaying instructions on how to retrieve the URL of your document. Now open the widget Settings.
Paste the URL link of your document in the corresponding text box.
Close the settings panel to see the embedded document in your widget.
Done!
In a monday.com document, type /widget and select the corresponding option.
Click on More widgets.
Find the app you want to embed and click on Add widget.
The embedder widget will be added to your document. Now open the widget Settings.
You may be asked to select a board to populate the widget. Select any board and continue. You’ll need to open the widget settings again.
Paste the URL link of your document in the corresponding text box.
Close the settings panel to see the embedded document in your widget.
Optionally, you can rename the widget so it matches the content of your document.
Done!
Troubleshoot Google login screen not showing in desktop client
Restricted Google documents require login in order to be viewed and embedded.
It may happen that, when trying to embed them in monday.com’s desktop client, Google login screen doesn’t show up and instead a generic error is displayed by Google.
To fix this, you can follow this procedure:
Temporarily disable the restriction OR copy the link of any unrestricted Google file
Embed the link or refresh the page if you’re not changing link
The Google login page will show up. Login into your Google account
You can now enable the restriction again or swap back to the file you originally intended to embed