{"xsrfToken":"dbee0eccf71c1a0a3614a9afca366ee9618d979a_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Let's get in touch!","sharedPortalName":"Presago Contact Hub","userInitialAnnouncementHeader":"SERVICE NOTICES","userInitialAnnouncementMessageWiki":"<p><b>Google Docs Embedder permissions fix</b></p>\n<p>Due to an issue with monday.com's permission management, some users may experience an error that causes the update prompt in Google Docs Embedder to display even after updating the app to the (previous) latest version.</p>\n<p>We have already released a fix for this error, so if you still see the update prompt, just update the app again to receive the fix.</p>\n<p>We sincerely apologize for this inconvenience.</p>\n<p>-</p>\n<p><b>Discontinuing free versions of monday.com apps for non-startup teams</b><br> In order to continue to invest in the quality and safety of our products and keep customer support alive for all our users, we are gradually discontinuing the free versions of <a href=\"https://www.presago.net/monday-apps\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">our monday.com apps</a> for non-startup teams.</p>\n<p>A new seat-based pricing model will be adopted, with a free 5-user plan as a startup subscription.</p>\n<p>This transition will gradually involve all our apps starting in September 2023 and will be completed in early 2024.</p>\n<p>If a warning message is already displayed when you access the app, please check your quote from the app's pricing page in the monday.com marketplace in order to plan the necessary actions in time.</p>\n<p>We are offering a standard grace period, but we'll extend it upon request of customers with special organizational needs, so please <a href=\"https://presago.atlassian.net/servicedesk/customer/portal/5/group/5/create/10032\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">contact us</a> if you fall into this case.</p>\n<p>Thank you for your understanding and cooperation.</p>","translations":{"en-US":{"helpCenterTitle":"Let's get in touch!","sharedPortalName":"Presago Contact Hub","announcementHeader":"SERVICE NOTICES","announcementMessage":"*Google Docs Embedder permissions fix*\n\nDue to an issue with monday.com's permission management, some users may experience an error that causes the update prompt in Google Docs Embedder to display even after updating the app to the (previous) latest version.\n\nWe have already released a fix for this error, so if you still see the update prompt, just update the app again to receive the fix.\n\nWe sincerely apologize for this inconvenience.\n\n-\n\n*Discontinuing free versions of monday.com apps for non-startup teams*\nIn order to continue to invest in the quality and safety of our products and keep customer support alive for all our users, we are gradually discontinuing the free versions of [our monday.com apps|https://www.presago.net/monday-apps] for non-startup teams.\n\nA new seat-based pricing model will be adopted, with a free 5-user plan as a startup subscription.\n\nThis transition will gradually involve all our apps starting in September 2023 and will be completed in early 2024.\n\nIf a warning message is already displayed when you access the app, please check your quote from the app's pricing page in the monday.com marketplace in order to plan the necessary actions in time.\n\nWe are offering a standard grace period, but we'll extend it upon request of customers with special organizational needs, so please [contact us|https://presago.atlassian.net/servicedesk/customer/portal/5/group/5/create/10032] if you fall into this case.\n\nThank you for your understanding and cooperation.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#11a3aa","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cdf6e849-438b-494a-ac1e-3ef6f9ce26c0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMWE2NmU4Ny02NDk1LTRhZjEtOWEyMi1kYWFmODAzZjU5YTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkZjZlODQ5LTQzOGItNDk0YS1hYzFlLTNlZjZmOWNlMjZjMCI6WyJyZWFkIl19LCJleHAiOjE3MTYxMTk0MzgsIm5iZiI6MTcxNjExODgzOH0.pJqdZVquhunjLd62dvDOox8A_oSzWtpnTyjrt59xXbY&client=b1a66e87-6495-4af1-9a22-daaf803f59a9&height=300&mode=fit","bannerMediaApiFileId":"cdf6e849-438b-494a-ac1e-3ef6f9ce26c0","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"Presago Contact Hub","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://presago.atlassian.net/wiki","kbLinkDomainURLs":["https://presago.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"5","key":"preshelp","name":"Contact us","description":"<p>Get in touch with Presago for support, feature suggestions and business inquiries.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/4","isFeatured":true,"rank":0,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":1,"isPortalHidingEnabled":true}}