{"xsrfToken":"f3578a4a88fc2271681a7a7650834329f36e6074_lout","branding":{"id":"5","key":"preshelp","name":"Contact us","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#20b3ac","headerLinkHoverBGColor":"#20b3ac","headerBadgeColor":"#20b3ac"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Let's get in touch!","sharedPortalName":"Presago Contact Hub","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Let's get in touch!","sharedPortalName":"Presago Contact Hub","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#11a3aa","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cdf6e849-438b-494a-ac1e-3ef6f9ce26c0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMWE2NmU4Ny02NDk1LTRhZjEtOWEyMi1kYWFmODAzZjU5YTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkZjZlODQ5LTQzOGItNDk0YS1hYzFlLTNlZjZmOWNlMjZjMCI6WyJyZWFkIl19LCJleHAiOjE3MzIxOTA3MjUsIm5iZiI6MTczMjE5MDEyNX0.VWZP8pWgkBcgZIv71iKaeF0_vWD9_3pBLZo9eH7E4jw&client=b1a66e87-6495-4af1-9a22-daaf803f59a9&height=300&mode=fit","bannerMediaApiFileId":"cdf6e849-438b-494a-ac1e-3ef6f9ce26c0","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"preshelp","projectId":10008,"serviceDeskId":5,"name":"Contact us","description":"<p>Get in touch with Presago for support, feature suggestions and business inquiries.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"10061","name":"Business inquiries","descriptionHtml":"","callToAction":"Business inquiries","introHtml":"<p>We are always up for new adventures!</p>","icon":10512,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10512","groups":[9],"key":""},{"id":"10204","name":"Early Access Program","descriptionHtml":"","callToAction":"Early Access Program","introHtml":"<p>Get involved in the development of early access products</p>","icon":10307,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10307","groups":[5],"key":""},{"id":"10166","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Let us know what you think</p>","icon":10309,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10309","groups":[5,7],"key":""},{"id":"10032","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[5],"key":""},{"id":"10059","name":"Other requests","descriptionHtml":"","callToAction":"Other requests","introHtml":"<p>Questions that are not related to specific products or services</p>","icon":10320,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[7],"key":""},{"id":"10178","name":"Partner Program","descriptionHtml":"","callToAction":"Partner Program","introHtml":"<p>Come aboard and become a partner! Introduce yourself and get in touch.</p>","icon":10313,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10313","groups":[5,9],"key":""},{"id":"10060","name":"Personal data and GDPR","descriptionHtml":"<p>Select the action you'd like to perform</p>","callToAction":"Personal data and GDPR","introHtml":"<p>Manage your data in systems owned by Presago</p>","icon":10323,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10323","groups":[7],"key":""},{"id":"10033","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[5],"key":""},{"id":"10209","name":"Security","descriptionHtml":"","callToAction":"Security","introHtml":"<p>Learn about security measures in Presago services and applications</p>","icon":10323,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10323","groups":[5],"key":""},{"id":"10034","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[5],"key":""},{"id":"10031","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[5],"key":""}],"reqGroups":[{"id":5,"name":"Apps"},{"id":9,"name":"Business"},{"id":7,"name":"General"}],"orderMapping":{"5":[10031,10032,10033,10034,10166,10178,10204,10209],"7":[10166,10060,10059],"9":[10178,10061]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e7b40f13-9ddf-3b2f-a48b-b90ee6babbe9","appLinkName":"System Confluence","appLinkUrl":"https://presago.atlassian.net/wiki","spaceKey":"PRESDOC","spaceName":"Presago Documentation","spaceUrl":"https://presago.atlassian.net/wiki/spaces/PRESDOC","isServer":false},"labels":[],"projectKey":"PRESHELP","serviceDeskId":5,"kbLinkDomainURLs":["https://presago.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PRESHELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMWE2NmU4Ny02NDk1LTRhZjEtOWEyMi1kYWFmODAzZjU5YTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxOTEzMjUsIm5iZiI6MTczMjE5MDEyNX0.DdipmGWbdydbNFYfFS2tL8Ij1Cq_sTe3LYvFD9vltbg","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"b1a66e87-6495-4af1-9a22-daaf803f59a9","tokenDurationInMins":20}},"sharedPortal":{"name":"Presago Contact Hub","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://presago.atlassian.net/wiki","kbLinkDomainURLs":["https://presago.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=presago","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f3578a4a88fc2271681a7a7650834329f36e6074_lout","baseUrl":"https://presago.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://presago.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b1a66e87-6495-4af1-9a22-daaf803f59a9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8b8b8ebc50424c958d0451c7a0eb75d6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}