{"xsrfToken":"ef9c597b-fc3b-4c8d-a77d-9f00a5c83cd8_4822504901d813372756ce1c2f90543d4224de25_lout","branding":{"id":"5","key":"preshelp","name":"Presago Help Center","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/3","theme":{"headerBGColor":"#11c1f7","headerLinkColor":"#ffffff","headerLinkHoverColor":"#117291","headerLinkHoverBGColor":"#117291","headerBadgeColor":"#117291"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Presago Help Center","sharedPortalName":"Presago Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Presago Help Center","sharedPortalName":"Presago Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#11c1f7","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7b7aa161-baa1-4474-857e-1088df979940/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMWE2NmU4Ny02NDk1LTRhZjEtOWEyMi1kYWFmODAzZjU5YTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiN2FhMTYxLWJhYTEtNDQ3NC04NTdlLTEwODhkZjk3OTk0MCI6WyJyZWFkIl19LCJleHAiOjE2NzAzNzUxMDMsIm5iZiI6MTY3MDM3NDUwM30.mREUgQ9qU1OoQnXiF-LizHiiELsKbpfdt920rWkUbdo&client=b1a66e87-6495-4af1-9a22-daaf803f59a9&height=300&mode=fit","bannerMediaApiFileId":"7b7aa161-baa1-4474-857e-1088df979940","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"preshelp","projectId":10008,"serviceDeskId":5,"name":"Presago Help Center","description":"<p>Generic Presago support requests</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":true,"reqTypes":[{"id":"10032","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[5],"key":""},{"id":"10059","name":"Other requests (non-product-related questions)","descriptionHtml":"","callToAction":"Other requests (non-product-related questions)","introHtml":"","icon":10320,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[5],"key":""},{"id":"10033","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[5],"key":""},{"id":"10034","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[5],"key":""},{"id":"10031","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://presago.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[5],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[10031,10032,10033,10034,10059]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e7b40f13-9ddf-3b2f-a48b-b90ee6babbe9","appLinkName":"System Confluence","appLinkUrl":"https://presago.atlassian.net/wiki","spaceKey":"PRESHELP","spaceName":"Presago Help Center","spaceUrl":"https://presago.atlassian.net/wiki/spaces/PRESHELP","isServer":false},"labels":[],"projectKey":"PRESHELP","serviceDeskId":5},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PRESHELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"Presago Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://presago.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=presago","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ef9c597b-fc3b-4c8d-a77d-9f00a5c83cd8_4822504901d813372756ce1c2f90543d4224de25_lout","baseUrl":"https://presago.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b1a66e87-6495-4af1-9a22-daaf803f59a9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}