{"status":404,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Let's get in touch!","sharedPortalName":"Presago Contact Hub","userInitialAnnouncementHeader":"SERVICE NOTICE: Discontinuing free versions of monday.com apps for non-startup teams","userInitialAnnouncementMessageWiki":"<p>Following the sharp increase in maintenance costs, in order to continue to invest in the quality and safety of our products and keep customer support alive for all our users, we are gradually discontinuing the free versions of <a href=\"https://www.presago.net/monday-apps\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">our monday.com apps</a> for non-startup teams.</p>\n<p>A new seat-based pricing model will be adopted, with a free 5-user plan as a startup subscription.</p>\n<p>This transition will gradually involve all our apps starting in September 2023 and will be completed in early 2024.</p>\n<p>If a warning message is already displayed when you access the app, please check your quote from the app's pricing page in the monday.com marketplace in order to plan the necessary actions in time.</p>\n<p>We are offering a 30-day transition period, but we'll extend it upon request of customers with special organizational needs, so please <a href=\"https://presago.atlassian.net/servicedesk/customer/portal/5/group/5/create/10032\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">contact us</a> if you fall into this case.</p>\n<p>Thank you for your understanding and cooperation.</p>","translations":{"en-US":{"helpCenterTitle":"Let's get in touch!","sharedPortalName":"Presago Contact Hub","announcementHeader":"SERVICE NOTICE: Discontinuing free versions of monday.com apps for non-startup teams","announcementMessage":"Following the sharp increase in maintenance costs, in order to continue to invest in the quality and safety of our products and keep customer support alive for all our users, we are gradually discontinuing the free versions of [our monday.com apps|https://www.presago.net/monday-apps] for non-startup teams.\n\nA new seat-based pricing model will be adopted, with a free 5-user plan as a startup subscription.\n\nThis transition will gradually involve all our apps starting in September 2023 and will be completed in early 2024.\n\nIf a warning message is already displayed when you access the app, please check your quote from the app's pricing page in the monday.com marketplace in order to plan the necessary actions in time.\n\nWe are offering a 30-day transition period, but we'll extend it upon request of customers with special organizational needs, so please [contact us|https://presago.atlassian.net/servicedesk/customer/portal/5/group/5/create/10032] if you fall into this case.\n\nThank you for your understanding and cooperation.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#11a3aa","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cdf6e849-438b-494a-ac1e-3ef6f9ce26c0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMWE2NmU4Ny02NDk1LTRhZjEtOWEyMi1kYWFmODAzZjU5YTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkZjZlODQ5LTQzOGItNDk0YS1hYzFlLTNlZjZmOWNlMjZjMCI6WyJyZWFkIl19LCJleHAiOjE3MTQwNDc3MzYsIm5iZiI6MTcxNDA0NzEzNn0.FXetb8cY0_u76loWnkyDc6qJG24MAZyG5gqVJoJ7ZS0&client=b1a66e87-6495-4af1-9a22-daaf803f59a9&height=300&mode=fit","bannerMediaApiFileId":"cdf6e849-438b-494a-ac1e-3ef6f9ce26c0","useDefaultBanner":false,"isBannerAvailable":true},"errorMessages":["The service project you are trying to view does not exist."],"errorLogoClass":"default-error","nextActionUrl":"/servicedesk/customer/user/login?destination=portals","nextActionDisplayText":"Log in"}